At Ease Candles


How do I safely burn a candle?

Basic candle safety rules are listed on the warning label located on the bottom of each At Ease candle. Please be sure to follow the warnings listed prior to lighting a candle. Here are a few of the most important safety guidelines.

Why does my candle wick have a black "mushroom shape" after burning?

The "mushroom" shape, formed at the end of a candle wick after burning, is the result of carbon buildup, where the flame consumes more wax than it can burn. If "mushrooming" occurs with your candle, trim the carbon buildup off the wick between burns. 

How are soy & paraffin wax different?

Paraffin, the most popular type of candle wax, comes from decayed animal and plant material & is also made by removing the waxy substance from crude oil. It feels hard & breaks apart easily, bit it is non-toxic.

Soy is a natural, renewable, non-toxic & biodegradable wax. It is derived from soybean oil & is white in color. Compared to paraffin wax, soy wax burns longer & at a lower temperature. Because it is a much softer than paraffin, soy wax melts easily in warm weather. 

How do I properly store my candle?

A candle maintains color & scent if stored in a cool (75° F or below), dry area away from odor- causing substances. It is advisable to use a candle within one year from the date of manufacture.

Why do I need to burn my candle for 2-3 hours the first time I use it?

Burning your candle for 2-3 hours initially ensures that a complete pool of wax melt forms to the edge of the container. This also increases the scent throw & prevents a tunnel from forming in the center of the candle. 

How many hours will my candle burn?

Candles, like life, are unpredictable. Many factors affect the actual burn time of candles: wax, fragrance, wick size, container, location, etc. Burn tests are conducted in order to provide an estimated burn time for individual candles.

On average, 10 ounce candles will burn 50-70 hours and 9 ounce candles will burn 45-63 hours. Yes, that's a wide range. Keep in mind that air flow in the room where the candle burns as well as temperature are factors as well.